FastLink Office Light

Description

Service definition : FastLink Office Light is a DSL (Digital subscriber line) network access service that delivers high bandwidth Internet connectivity over conventional copper telephone lines. The technology allows simultaneous transport of data and voice on the same local exchange service loop used by PSTN or ISDN services. This capability means heavy data users do not require a second phone line for voice. With DSL technology, users can stay continuously connected to a remote corporate server or Web server as long as their computers and modems are turned on. Continuous connectivity does not generate extra cost, because of the permanent nature of the service. This connectivity allows users to passively receive some information they need, rather than having to dial in for it

Acess usage : FastLink Office Light is intended for multiple users in remote small or home offices connecting an IP local area network (LAN) with up to 10 workstations. Upon installation, it is possible to connect up to 3 of the 10 as servers via NAPT (Network address port translation).
Line quality : ADSL (Asymmetrical digital subscriber line). ADSL is designed to deliver more bandwidth downstream (from the local exchange to the customer site) than upstream.
Downstream speed : 4640 kbit/s.
Upstream speed : 512 kbit/s.
Volume transfer limitation : 60 Gigabytes (up and down) per month. Additional volume will be charged.
Class of service : FastLink Office Light is a best effort service. Link speed is not guaranteed and may be depending on the distance between the user's site and the local exchange. If link speed guarantee is required, other types of services are available.
IP addressing : A static IP address is assigned to the ADSL router with NAPT (Network address port translation) configuration.
TCP ports available : Up to 6 of the following ports can be redirected to internal servers using NAPT: (SMTP/POP3/IMAP4/HTTPS/NNTP/FTP/SSH/PCANNYWHERE or VNC or TBKTU)
Customer premises equipment : An ITU-T G.992.2 compliant ADSL router is required.

Line installation : FastLink Office Light service can be offered in most areas both on single PSTN lines as on certain types of ISDN lines. The service requires an in-line filter (PSTN) or full rate splitter (ISDN) to split the traffic between data and voice.
Telecom installation : FastLink Office Light will always imply a telecom installation by qualified personnel, including installation and basic configuration of the router, the splitter and, if necessary, the customer premises cabling installation.

Helpdesk access : FastLink Office Light includes helpdesk call assistance during normal business hours.

One-time fee : FastLink Office Light one-time charge covers the activation of the line and the service with on-site splitter installation and router configuration.
Recurring fee : FastLink Office Light recurring charges cover all line costs, including downstream and upstream Internet traffic. Additional volume will be charged if volume transfer limitation is exceeded.

Subscription period : 1 year minimum with 3 months written notice required to unsubscribe.
Billing : FastLink Office Light is a prepaid service billed on a monthly basis.

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