FastLink Office XL

Description

Service definition : FastLink Office XL is a DSL (Digital subscriber line) network access service that delivers high bandwidth Internet connectivity over conventional copper telephone lines. The technology allows simultaneous transport of data and voice on the same local exchange service loop used by PSTN or ISDN services. This capability means heavy data users do not require a second phone line for voice. With DSL technology, users can stay continuously connected to a remote corporate server or Web server as long as their computers and modems are turned on. Continuous connectivity does not generate extra cost, because of the permanent nature of the service. This connectivity allows users to passively receive some information they need, rather than having to dial in for it

Acess usage : FastLink Office XL is intended for multiple users connecting an IP local area network (LAN) with unlimited number of workstations and/or servers. Upon installation it is possible to connect servers via NAPT (Network address port translation).
Line quality : ADSL (Asymmetrical digital subscriber line). ADSL is designed to deliver more bandwidth downstream (from the local exchange to the customer site) than upstream.
Downstream speed : 4640 kbit/s.
Upstream speed : 640 kbit/s.
Volume transfer limitation : Unlimited
Class of service : FastLink Office XL is a best effort service. Link speed is not guaranteed and may be depending on the distance between the user's site and the local exchange. If link speed guarantee is required, other types of services are available.
IP addressing : A static IP address is assigned to the ADSL router.
TCP ports available : Any standard TCP ports can be redirected to internal servers using NAPT.
Customer premises equipment : An ITU-T G.992.2 compliant ADSL router is required.
Options : VPN, Public IP adresses pool, SLA

Line installation : FastLink Office XL service can be offered in most areas both on single PSTN lines as on certain types of ISDN lines. The service requires an in-line filter (PSTN) or full rate splitter (ISDN) to split the traffic between data and voice.
Telecom installation : FastLink Office XL will always imply a telecom installation by qualified personnel, including installation and basic configuration of the router, the splitter and, if necessary, the customer premises cabling installation.
Full installation : The router and the software configuration.

Helpdesk access : FastLink Office XL includes helpdesk call assistance during normal business hours.

One-time fee : FastLink Office XL one-time charge covers the activation of the line and the service with on-site splitter installation and router configuration.
Recurring fee : FastLink Office XL recurring charges cover all line costs, including downstream and upstream Internet traffic. Additional volume will be charged if the volume transfer limitation is exceeded.

Subscription period : 1 year minimum with 3 months written notice required to unsubscribe.
Billing : FastLink Office XL is a prepaid service billed on a monthly basis.

Go to top